What actually goes wrong

CSV export times out on large accounts

Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.

Search returns stale results after a rename

Renaming an item leaves the old name in the search index for several hours, so colleagues cannot find it by its current name.

Mobile layout breaks on long titles

Titles over roughly 60 characters overflow their container on small screens and push the action buttons off-screen.

Search returns stale results after a rename

Renaming an item leaves the old name in the search index for several hours, so colleagues cannot find it by its current name.

Email notifications stop after an SSO change

Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.

Search returns stale results after a rename

Renaming an item leaves the old name in the search index for several hours, so colleagues cannot find it by its current name.

Search returns stale results after a rename

Renaming an item leaves the old name in the search index for several hours, so colleagues cannot find it by its current name.

Rapid submit creates duplicate records

Double-clicking the save button creates two records because the control is not disabled while the request is in flight.

Integration disconnects silently after token refresh

When the upstream token rotates the connection drops without notifying anyone, and sync stops until someone notices manually.

Long forms render off-screen on Android Chrome

Forms over 15 questions push the submit button outside the viewport on Android Chrome with a keyboard open.

Sorting differs between the list and the export

The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.

Recurring items shift by an hour across DST

Items scheduled before a daylight-saving change fire an hour out afterwards, which breaks anything time-sensitive.

Subscriber import stalls above 15k rows

Import sat at 'processing' for four days on a 20k CSV. Support ran it manually and it completed.

Recurring items shift by an hour across DST

Items scheduled before a daylight-saving change fire an hour out afterwards, which breaks anything time-sensitive.

Webhook retries deliver a duplicate payload

A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.

Permissions do not apply to nested items

Restricting a parent container leaves items nested inside it readable by anyone with a direct link.

Scheduled threads post out of order after a retry

When the first post of a thread fails and retries, the remaining posts publish before the retry lands, so the thread reads backwards. Reproduced on three accounts.

Billing page shows the wrong currency

Accounts billed in EUR see totals rendered with a dollar sign, though the amount charged is correct.

Session expires without warning mid-edit

The session ends silently while editing, and unsaved work is lost on the next save attempt with no warning beforehand.

Mobile layout breaks on long titles

Titles over roughly 60 characters overflow their container on small screens and push the action buttons off-screen.

Paid post paywall renders below the fold on iOS Safari

The paywall block appears after the full post body on iOS Safari, so the whole article is readable for free.

Rapid submit creates duplicate records

Double-clicking the save button creates two records because the control is not disabled while the request is in flight.

Webhook retries deliver a duplicate payload

A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.

Integration disconnects silently after token refresh

When the upstream token rotates the connection drops without notifying anyone, and sync stops until someone notices manually.

Integration disconnects silently after token refresh

When the upstream token rotates the connection drops without notifying anyone, and sync stops until someone notices manually.

Two-factor reset email never arrives on custom domains

Users on a company domain with a strict DMARC policy do not receive the 2FA reset email. Support had to reset manually.

Two-factor reset loops on some domains

The 2FA reset link returns to the login screen instead of completing, affecting users on domains with a strict mail policy.

Attachment upload fails above 25MB

Uploads over 25MB fail near completion with a generic error rather than being rejected up front with the limit stated.

Bulk actions silently skip archived records

Selecting all and applying a bulk action reports success but quietly excludes archived records, with no indication in the result.

Attachment upload fails above 25MB

Uploads over 25MB fail near completion with a generic error rather than being rejected up front with the limit stated.

Webhook retries deliver a duplicate payload

A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.

CSV export times out on large accounts

Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.

Deleted members still appear in reports

Removed users continue to show in historical reporting with no indication they no longer have access.

Search returns stale results after a rename

Renaming an item leaves the old name in the search index for several hours, so colleagues cannot find it by its current name.

Two-factor reset loops on some domains

The 2FA reset link returns to the login screen instead of completing, affecting users on domains with a strict mail policy.

Two-factor reset loops on some domains

The 2FA reset link returns to the login screen instead of completing, affecting users on domains with a strict mail policy.

Sorting differs between the list and the export

The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.

Keyboard focus is lost after closing a dialog

Focus returns to the top of the page rather than the triggering control, which makes keyboard-only navigation slow.

Bulk actions silently skip archived records

Selecting all and applying a bulk action reports success but quietly excludes archived records, with no indication in the result.

Session expires without warning mid-edit

The session ends silently while editing, and unsaved work is lost on the next save attempt with no warning beforehand.

Recurring items shift by an hour across DST

Items scheduled before a daylight-saving change fire an hour out afterwards, which breaks anything time-sensitive.

CSV export times out on large accounts

Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.

Sorting differs between the list and the export

The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.

Email notifications stop after an SSO change

Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.

API responses omit rate-limit headers

There is no way to see remaining quota before being throttled, so clients can only back off after a 429.

Integration disconnects silently after token refresh

When the upstream token rotates the connection drops without notifying anyone, and sync stops until someone notices manually.

Email notifications stop after an SSO change

Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.

Filters reset when navigating back

Opening a record and pressing back clears every applied filter, so working through a filtered list means reapplying filters each time.

Deleted members still appear in reports

Removed users continue to show in historical reporting with no indication they no longer have access.

Webhook retries deliver a duplicate payload

A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.

Two-factor reset loops on some domains

The 2FA reset link returns to the login screen instead of completing, affecting users on domains with a strict mail policy.

Filters reset when navigating back

Opening a record and pressing back clears every applied filter, so working through a filtered list means reapplying filters each time.

Audit log omits deletions

Created and updated events are recorded but deletions are not, which leaves a gap in the trail during a compliance review.

Permissions do not apply to nested items

Restricting a parent container leaves items nested inside it readable by anyone with a direct link.

Filters reset when navigating back

Opening a record and pressing back clears every applied filter, so working through a filtered list means reapplying filters each time.

Sorting differs between the list and the export

The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.

Billing page shows the wrong currency

Accounts billed in EUR see totals rendered with a dollar sign, though the amount charged is correct.

Keyboard focus is lost after closing a dialog

Focus returns to the top of the page rather than the triggering control, which makes keyboard-only navigation slow.

Webhook retries deliver a duplicate payload

A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.

Webhook retries deliver a duplicate payload

A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.

Audit log omits deletions

Created and updated events are recorded but deletions are not, which leaves a gap in the trail during a compliance review.

Email notifications stop after an SSO change

Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.

CSV export times out on large accounts

Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.

API responses omit rate-limit headers

There is no way to see remaining quota before being throttled, so clients can only back off after a 429.

Mobile layout breaks on long titles

Titles over roughly 60 characters overflow their container on small screens and push the action buttons off-screen.

Audit log omits deletions

Created and updated events are recorded but deletions are not, which leaves a gap in the trail during a compliance review.

Recurring items shift by an hour across DST

Items scheduled before a daylight-saving change fire an hour out afterwards, which breaks anything time-sensitive.

Billing page shows the wrong currency

Accounts billed in EUR see totals rendered with a dollar sign, though the amount charged is correct.

Rapid submit creates duplicate records

Double-clicking the save button creates two records because the control is not disabled while the request is in flight.

Email notifications stop after an SSO change

Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.

Permissions do not apply to nested items

Restricting a parent container leaves items nested inside it readable by anyone with a direct link.

Keyboard focus is lost after closing a dialog

Focus returns to the top of the page rather than the triggering control, which makes keyboard-only navigation slow.

Bulk actions silently skip archived records

Selecting all and applying a bulk action reports success but quietly excludes archived records, with no indication in the result.

Session expires without warning mid-edit

The session ends silently while editing, and unsaved work is lost on the next save attempt with no warning beforehand.

Mobile layout breaks on long titles

Titles over roughly 60 characters overflow their container on small screens and push the action buttons off-screen.

Billing page shows the wrong currency

Accounts billed in EUR see totals rendered with a dollar sign, though the amount charged is correct.

Filters reset when navigating back

Opening a record and pressing back clears every applied filter, so working through a filtered list means reapplying filters each time.

API responses omit rate-limit headers

There is no way to see remaining quota before being throttled, so clients can only back off after a 429.

CSV export times out on large accounts

Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.

Recurring items shift by an hour across DST

Items scheduled before a daylight-saving change fire an hour out afterwards, which breaks anything time-sensitive.

Bulk actions silently skip archived records

Selecting all and applying a bulk action reports success but quietly excludes archived records, with no indication in the result.

API responses omit rate-limit headers

There is no way to see remaining quota before being throttled, so clients can only back off after a 429.

Bulk actions silently skip archived records

Selecting all and applying a bulk action reports success but quietly excludes archived records, with no indication in the result.

Audit log omits deletions

Created and updated events are recorded but deletions are not, which leaves a gap in the trail during a compliance review.

API responses omit rate-limit headers

There is no way to see remaining quota before being throttled, so clients can only back off after a 429.

Rapid submit creates duplicate records

Double-clicking the save button creates two records because the control is not disabled while the request is in flight.

Billing page shows the wrong currency

Accounts billed in EUR see totals rendered with a dollar sign, though the amount charged is correct.

Bulk actions silently skip archived records

Selecting all and applying a bulk action reports success but quietly excludes archived records, with no indication in the result.

Bulk actions silently skip archived records

Selecting all and applying a bulk action reports success but quietly excludes archived records, with no indication in the result.

Rapid submit creates duplicate records

Double-clicking the save button creates two records because the control is not disabled while the request is in flight.

Two-factor reset loops on some domains

The 2FA reset link returns to the login screen instead of completing, affecting users on domains with a strict mail policy.

Session expires without warning mid-edit

The session ends silently while editing, and unsaved work is lost on the next save attempt with no warning beforehand.

Filters reset when navigating back

Opening a record and pressing back clears every applied filter, so working through a filtered list means reapplying filters each time.

Sorting differs between the list and the export

The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.

CSV export times out on large accounts

Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.

Keyboard focus is lost after closing a dialog

Focus returns to the top of the page rather than the triggering control, which makes keyboard-only navigation slow.

Email notifications stop after an SSO change

Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.

Bulk actions silently skip archived records

Selecting all and applying a bulk action reports success but quietly excludes archived records, with no indication in the result.

Integration disconnects silently after token refresh

When the upstream token rotates the connection drops without notifying anyone, and sync stops until someone notices manually.

Keyboard focus is lost after closing a dialog

Focus returns to the top of the page rather than the triggering control, which makes keyboard-only navigation slow.

Keyboard focus is lost after closing a dialog

Focus returns to the top of the page rather than the triggering control, which makes keyboard-only navigation slow.

Session expires without warning mid-edit

The session ends silently while editing, and unsaved work is lost on the next save attempt with no warning beforehand.

Deleted members still appear in reports

Removed users continue to show in historical reporting with no indication they no longer have access.