Confirmed resolvedhighAuthProblem #126
Two-factor reset loops on some domains
Backlogic
100% of problems resolved · median first response 20h
The 2FA reset link returns to the login screen instead of completing, affecting users on domains with a strict mail policy.
Environment
Web · Chrome 141 · macOS 16
Response timeline
Every state change is public, including the company's reasoning.
Reported
Dec 15, 2025Leila Osei reported this problem as a verified user.