BetterProblems
Plotkit problems
A structured issue lifecycle, not a complaint board. Every problem carries a state, the company's own response, the time it took, and whether an affected user confirmed the fix.
The seven states a problem can be in
Reported and not yet acknowledged
Company has responded
Company is working on it
Resolution committed or scheduled
Company says it is fixed
Affected user confirms the fix
Company provides a reason, shown publicly
4
Problems in view
76%
Platform resolution rate
10h
Median first response
58
Users affected
CSV export times out on large accounts
Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.
Rapid submit creates duplicate records
Double-clicking the save button creates two records because the control is not disabled while the request is in flight.
API responses omit rate-limit headers
There is no way to see remaining quota before being throttled, so clients can only back off after a 429.
Session expires without warning mid-edit
The session ends silently while editing, and unsaved work is lost on the next save attempt with no warning beforehand.