Confirmed resolvedhighSearchProblem #104
Search returns stale results after a rename
Loopspace
67% of problems resolved · median first response 8h
Renaming an item leaves the old name in the search index for several hours, so colleagues cannot find it by its current name.
Environment
Web · Safari 19 · macOS 16
Response timeline
Every state change is public, including the company's reasoning.
Reported
Jul 22, 2026Hugo Osei reported this problem.
Other Loopspace problems
ResolvedhighAuth
Session expires without warning mid-edit
The session ends silently while editing, and unsaved work is lost on the next save attempt with no warning beforehand.
12 also affectedReported 6mo agoResponded 6mo ago
OpenmediumBilling
Billing page shows the wrong currency
Accounts billed in EUR see totals rendered with a dollar sign, though the amount charged is correct.
15 also affectedReported 9mo agoNo response yet