BetterSaaS
Confirmed resolvedmediumAuthProblem #131

Session expires without warning mid-edit

Lanterna

100% of problems resolved · median first response 5h

The session ends silently while editing, and unsaved work is lost on the next save attempt with no warning beforehand.

Environment

Web · Chrome 141 · macOS 16

Response timeline

Every state change is public, including the company's reasoning.

  1. Reported

    Apr 11, 2025

    Theo Duarte reported this problem as a verified user.

Other Lanterna problems

Confirmed resolvedhighData

Audit log omits deletions

Created and updated events are recorded but deletions are not, which leaves a gap in the trail during a compliance review.

24 also affectedReported 10mo agoResponded 10mo agoUser-confirmed Nov 28, 2025