Confirmed resolvedlowSearchProblem #213

Search returns stale results after a rename

100% of problems resolved · median first response 20h

Renaming an item leaves the old name in the search index for several hours, so colleagues cannot find it by its current name.

Environment

API · v2 · server-side

Response timeline

Every state change is public, including the company's reasoning.

Webhook retries deliver a duplicate payload

A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.

Sorting differs between the list and the export

The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.