BetterSaaS
Confirmed resolvedhighIntegrationsProblem #160

Integration disconnects silently after token refresh

Testfield

100% of problems resolved · median first response 27h

When the upstream token rotates the connection drops without notifying anyone, and sync stops until someone notices manually.

Environment

Web · Chrome 141 · macOS 16

Response timeline

Every state change is public, including the company's reasoning.

  1. Reported

    Jul 2, 2026

    Kwame Haddad reported this problem as a verified user.

Other Testfield problems