CSV export times out on large accounts
100% of problems resolved · median first response 28h
Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.
Environment
Mobile · iOS 19
Response timeline
Every state change is public, including the company's reasoning.
Reported
May 30, 2025Anya Tanaka reported this problem as a verified user.
Other Echotext problems
Sorting differs between the list and the export
The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.
Session expires without warning mid-edit
The session ends silently while editing, and unsaved work is lost on the next save attempt with no warning beforehand.
Email notifications stop after an SSO change
Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.