Confirmed resolvedmediumDataProblem #11
Subscriber import stalls above 15k rows
Quilltide
100% of problems resolved · median first response 17h
Import sat at 'processing' for four days on a 20k CSV. Support ran it manually and it completed.
Environment
Web · Chrome 141
Response timeline
Every state change is public, including the company's reasoning.
Reported
Jun 14, 2026Kit Alvarez reported this problem.
Linked release
The fix, tied back to the problem it closes.
2.4.0
Faster subscriber import
Jun 22, 2026Imports now stream in batches of 500 with progress reporting. 20k-row files complete in under four minutes.