BetterSaaS
Confirmed resolvedhighIntegrationsProblem #142

Email notifications stop after an SSO change

Draftboard

67% of problems resolved · median first response 8h

Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.

Environment

Web · Edge 141 · Windows 11

Response timeline

Every state change is public, including the company's reasoning.

  1. Reported

    May 12, 2025

    Anya Chen reported this problem.

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