BetterSaaS
Confirmed resolvedlowPerformanceProblem #66

CSV export times out on large accounts

Relayline

25% of problems resolved · median first response 6h

Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.

Environment

API · v2 · server-side

Response timeline

Every state change is public, including the company's reasoning.

  1. Reported

    Mar 7, 2026

    Theo Osei reported this problem as a verified user.

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