What actually goes wrong

Warehouse sync duplicates rows after a failed run

A failed sync retries without a dedupe key, so the target table gains duplicate rows for the failed window.

Send-time model recommends 03:00 for low-volume accounts

Accounts under 500 followers get recommendations in the middle of the night because the sample is too small.

Deleted members still appear in reports

Removed users continue to show in historical reporting with no indication they no longer have access.

Segment builder times out above 1.5M contacts

Compound segments with three or more conditions time out at the 60 second gateway limit on our largest list.

Instagram carousel previews show the wrong crop

The preview applies a 1:1 crop even when the post is set to 4:5, so approvers sign off on a framing that is not what publishes.

Search returns stale results after a rename

Renaming an item leaves the old name in the search index for several hours, so colleagues cannot find it by its current name.

Webhook retries deliver a duplicate payload

A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.

API responses omit rate-limit headers

There is no way to see remaining quota before being throttled, so clients can only back off after a 429.

Email notifications stop after an SSO change

Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.

Attachment upload fails above 25MB

Uploads over 25MB fail near completion with a generic error rather than being rejected up front with the limit stated.

Rapid submit creates duplicate records

Double-clicking the save button creates two records because the control is not disabled while the request is in flight.

Mobile layout breaks on long titles

Titles over roughly 60 characters overflow their container on small screens and push the action buttons off-screen.

Deleted members still appear in reports

Removed users continue to show in historical reporting with no indication they no longer have access.

Mobile layout breaks on long titles

Titles over roughly 60 characters overflow their container on small screens and push the action buttons off-screen.

Mobile layout breaks on long titles

Titles over roughly 60 characters overflow their container on small screens and push the action buttons off-screen.