Confirmed resolvedcriticalPerformanceProblem #167

CSV export times out on large accounts

100% of problems resolved · median first response 12h

Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.

Environment

API · v2 · server-side

Response timeline

Every state change is public, including the company's reasoning.

Bulk actions silently skip archived records

Selecting all and applying a bulk action reports success but quietly excludes archived records, with no indication in the result.

Rapid submit creates duplicate records

Double-clicking the save button creates two records because the control is not disabled while the request is in flight.