BetterSaaS
Confirmed resolvedmediumAPIProblem #212

Webhook retries deliver a duplicate payload

Billwave

100% of problems resolved · median first response 5h

A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.

Environment

Web · Chrome 141 · macOS 16

Response timeline

Every state change is public, including the company's reasoning.

  1. Reported

    Jun 14, 2026

    Hugo Nowak reported this problem as a verified user.

Other Billwave problems