BetterProblems
Rankforge problems
A structured issue lifecycle, not a complaint board. Every problem carries a state, the company's own response, the time it took, and whether an affected user confirmed the fix.
The seven states a problem can be in
Reported and not yet acknowledged
Company has responded
Company is working on it
Resolution committed or scheduled
Company says it is fixed
Affected user confirms the fix
Company provides a reason, shown publicly
2
Problems in view
76%
Platform resolution rate
10h
Median first response
21
Users affected
Content brief citations 404 after 30 days
Cited source URLs stop resolving after a month because the cached snapshot expires, which breaks the audit trail.
Crawler ignores robots.txt crawl-delay
Our staging environment was crawled at 40 req/s despite a crawl-delay of 10, which triggered our rate limiter.