BetterSaaS
Confirmed resolvedlowIntegrationsProblem #73

Email notifications stop after an SSO change

Pipetrail

100% of problems resolved · median first response 29h

Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.

Environment

Web · Edge 141 · Windows 11

Response timeline

Every state change is public, including the company's reasoning.

  1. Reported

    Jan 28, 2026

    Sofia Osei reported this problem as a verified user.

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