CSV export times out on large accounts
75% of problems resolved · median first response 25h
Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.
Environment
Web · Firefox 140 · Windows 11
Response timeline
Every state change is public, including the company's reasoning.
Reported
Aug 13, 2025Felix Weber reported this problem.
Other Beacon problems
Attachment upload fails above 25MB
Uploads over 25MB fail near completion with a generic error rather than being rejected up front with the limit stated.
Sorting differs between the list and the export
The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.
Rapid submit creates duplicate records
Double-clicking the save button creates two records because the control is not disabled while the request is in flight.