BetterSaaS
Confirmed resolvedmediumAPIProblem #208

Webhook retries deliver a duplicate payload

Figureworks

50% of problems resolved · median first response 4h

A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.

Environment

Mobile · iOS 19

Response timeline

Every state change is public, including the company's reasoning.

  1. Reported

    Apr 27, 2026

    Alex Andersen reported this problem as a verified user.

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