BetterSaaS
Confirmed resolvedhighPublishingProblem #1

Scheduled threads post out of order after a retry

Postloop

33% of problems resolved · median first response 11h

When the first post of a thread fails and retries, the remaining posts publish before the retry lands, so the thread reads backwards. Reproduced on three accounts.

Environment

Web · Chrome 141

Response timeline

Every state change is public, including the company's reasoning.

  1. Reported

    Jun 2, 2026

    Sam Oduya reported this problem as a verified user.

  2. Acknowledged — Ada Meyer

    Jun 2, 2026

    Reproduced on our side. The retry path re-enters the queue at the tail instead of holding thread order.

  3. Investigating — Ada Meyer

    Jun 4, 2026

    Tracing the publish worker. Thread ordering is not persisted across retries.

  4. Fix planned — Ada Meyer

    Jun 8, 2026

    Fix scheduled for the 14 June release. Threads will hold a sequence lock through retries.

  5. Resolved — Ada Meyer

    Jun 14, 2026

    Shipped in 3.9.0. Retries now preserve thread sequence.

  6. Confirmed by an affected user

    Jun 16, 2026

    Confirmed across all three accounts over two days of posting. Order is correct.

Linked release

The fix, tied back to the problem it closes.

3.9.0

Thread ordering survives retries

Jun 14, 2026

Publishing threads now hold a sequence lock across retries, so a failed first post no longer reorders the thread.

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