BetterSaaS
Confirmed resolvedmediumPerformanceProblem #177

CSV export times out on large accounts

Scriptly

50% of problems resolved · median first response 18h

Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.

Environment

Web · Chrome 141 · macOS 16

Response timeline

Every state change is public, including the company's reasoning.

  1. Reported

    Nov 12, 2025

    Dmitri Ivanov reported this problem.

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