BetterSaaS
Confirmed resolvedcriticalIntegrationsProblem #182

Email notifications stop after an SSO change

Echotext

100% of problems resolved · median first response 28h

Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.

Environment

Web · Safari 19 · macOS 16

Response timeline

Every state change is public, including the company's reasoning.

  1. Reported

    Jan 13, 2026

    Tomas Ivanov reported this problem as a verified user.

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