Reviews, tied to the job they were written for

Good fit for a small team

Support answered within a few hours both times I needed them.

Fine, not flashy

Migration was smoother than the last two tools we tried. Data came across intact.

Fine, not flashy

Good product held back slightly by thin documentation on the advanced features.

Worth the switch

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Worth the switch

It scaled with us from two seats to eleven without a repricing conversation.

Sensible defaults

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Support is the differentiator

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Replaced two tools with this

We had one billing mix-up which was corrected the same week without argument.

Reliable day to day

Migration was smoother than the last two tools we tried. Data came across intact.

Worth the switch

We evaluated four options and picked this one on support responsiveness. No regrets.

Solid, with a couple of rough edges

Would recommend for a small team. Larger orgs will want the higher tier.

Good fit for a small team

Support answered within a few hours both times I needed them.

Solid, with a couple of rough edges

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Reliable day to day

Would recommend for a small team. Larger orgs will want the higher tier.

Does the job without drama

Good value at our size. I would want more depth if we doubled the team.

Replaced two tools with this

Migration was smoother than the last two tools we tried. Data came across intact.

Better than what we left

Not perfect, but every problem we have raised got an answer and most got fixed.

Better than what we left

Stable and predictable. I have stopped thinking about it, which is the compliment.

Held up as we grew

Six months in and it still does the job. Nothing surprising, which is the point.

Replaced two tools with this

We use maybe sixty percent of it. That sixty percent works very well.

Does the job without drama

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Worth the switch

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Reliable day to day

Reliable. In four months we have had one short outage and it was communicated properly.

Worth the switch

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.