BetterSaaS

BetterReviews

Reviews, tied to the job they were written for

A five-star average across unrelated jobs tells you very little. Every review here names the job it applies to, and verified users carry more weight than anonymous ones.

74

Reviews in view

63

Verified

4.5

Average rating

81%

Platform verified rate

Rania IvanovVerified user1mo ago
Tallyhawkfor Website Analytics

Support is the differentiator

Support answered within a few hours both times I needed them.

Loved

Integrations

Complaints

Mobile experience

5 found this helpful
Piotr KimVerified user1mo ago
Plotpointfor Website Analytics

Does the job without drama

We use maybe sixty percent of it. That sixty percent works very well.

Loved

Reporting

Complaints

Reporting depth

2 found this helpful
Tomas RossiVerified user1mo ago
Pagewisefor Website Analytics

Worth the switch

It scaled with us from two seats to eleven without a repricing conversation.

Loved

Support responsiveness

Complaints

Mobile experience

1 found this helpful
Rafael HaddadVerified user1mo ago
Pagewisefor Website Analytics

Support is the differentiator

Does what it says. The onboarding was better than I expected for the price.

Loved

Reliability

Complaints

Occasional slow support

5 found this helpful
Rafael HaddadVerified user1mo ago
Plotpointfor Website Analytics

Held up as we grew

Not perfect, but every problem we have raised got an answer and most got fixed.

Loved

Onboarding

Complaints

Reporting depth

2 found this helpful
Hugo OseiVerified user2mo ago
Tallyhawkfor Website Analytics

Sensible defaults

Stable and predictable. I have stopped thinking about it, which is the compliment.

Loved

Integrations

Complaints

Occasional slow support

2 found this helpful
Amara BergUnverified2mo ago
Plotpointfor Website Analytics

Good fit for a small team

We use maybe sixty percent of it. That sixty percent works very well.

Loved

Support responsiveness

Complaints

Occasional slow support

1 found this helpful
Dmitri OkoyeVerified user2mo ago
Tallyhawkfor Website Analytics

Straightforward and fast

The templates saved us more time than I expected. Small thing, big effect.

Loved

Ease of use

Complaints

Occasional slow support

1 found this helpful
Sofia FerreiraVerified user2mo ago
Plotpointfor Website Analytics

Fine, not flashy

It scaled with us from two seats to eleven without a repricing conversation.

Loved

Integrations

Complaints

Reporting depth

7 found this helpful
Rafael OkoyeUnverified3mo ago
Plotpointfor Website Analytics

Does the job without drama

Not perfect, but every problem we have raised got an answer and most got fixed.

Loved

Support responsiveness

Complaints

Reporting depth

3 found this helpful
Leila LindqvistVerified user3mo ago
Pagewisefor Website Analytics

Good fit for a small team

Would recommend for a small team. Larger orgs will want the higher tier.

Loved

Ease of use

Complaints

Limited integrations

7 found this helpful
Tomas SilveiraUnverified4mo ago
Plotpointfor Website Analytics

Solid, with a couple of rough edges

A few rough edges in the UI, but the underlying engine is dependable.

Loved

Price

Complaints

Limited integrations

1 found this helpful
Sofia RossiVerified user4mo ago
Plotpointfor Website Analytics

Reliable day to day

We had one billing mix-up which was corrected the same week without argument.

Loved

Price

Complaints

Limited integrations

6 found this helpful
Tomas PetrovVerified user4mo ago
Plotpointfor Website Analytics

Good fit for a small team

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Loved

Price

Complaints

Reporting depth

8 found this helpful
Ondine ChenVerified user5mo ago
Tallyhawkfor Website Analytics

Good fit for a small team

We use maybe sixty percent of it. That sixty percent works very well.

Loved

Reliability

Complaints

Price at the top tier

6 found this helpful
Anya TanakaUnverified5mo ago
Tallyhawkfor Website Analytics

Better than what we left

It scaled with us from two seats to eleven without a repricing conversation.

Loved

Price

Complaints

Mobile experience

3 found this helpful
Bruno BergVerified user5mo ago
Tallyhawkfor Website Analytics

Does the job without drama

It scaled with us from two seats to eleven without a repricing conversation.

Loved

Reliability

Complaints

Limited integrations

6 found this helpful
Idris IvanovVerified user5mo ago
Plotpointfor Website Analytics

Straightforward and fast

Fine for what we need. Not the most powerful option but the least annoying.

Loved

Support responsiveness

Complaints

Documentation

7 found this helpful
Tomas IyerVerified user6mo ago
Plotpointfor Website Analytics

Worth the switch

Easy to hand over to a junior marketer, which was the deciding factor for us.

Loved

Reliability

Complaints

Occasional slow support

2 found this helpful
Hugo WeberVerified user6mo ago
Plotpointfor Website Analytics

Worth the switch

We use maybe sixty percent of it. That sixty percent works very well.

Loved

Price

Complaints

Advanced settings are buried

2 found this helpful
Yuki IyerVerified user6mo ago
Plotpointfor Website Analytics

Sensible defaults

Fine for what we need. Not the most powerful option but the least annoying.

Loved

Reliability

Complaints

Documentation

0 found this helpful
Yuki NovakVerified user6mo ago
Plotpointfor Website Analytics

Fine, not flashy

We evaluated four options and picked this one on support responsiveness. No regrets.

Loved

Ease of use

Complaints

Documentation

6 found this helpful
Clara TanakaVerified user6mo ago
Pagewisefor Website Analytics

Support is the differentiator

Stable and predictable. I have stopped thinking about it, which is the compliment.

Loved

Price

Complaints

Documentation

5 found this helpful
Rafael OkoyeVerified user6mo ago
Pagewisefor Website Analytics

Reliable day to day

Good product held back slightly by thin documentation on the advanced features.

Loved

Ease of use

Complaints

Reporting depth

1 found this helpful

Showing 24 of 74 reviews. Narrow by job or product to see more.

How reviews are weighted

Volume raises confidence. It does not overpower quality.

Verified beats anonymous

Work-email and billing verification carry materially more weight than an unverified account.

Reputation compounds

Reviewers whose contributions are consistently marked helpful influence the score more.

Recency matters

Recent evidence weighs more, but history stays visible so you can see the trajectory.

Bursts get flagged

Sudden volume from one referrer, shared fingerprints or vendor IP ranges trigger review.

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Marketing numbers your CFO will accept.

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