Kwame Marques
VerifiedCategory Expert@kwamemarques · contributing since Sep 15, 2025
722
Reputation
7
Reviews written
1
Problems reported
24
Helpful votes
Reviews (7)
Good fit for a small team
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Reporting
Complaints
Documentation
Held up as we grew
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Ease of use
Complaints
Occasional slow support
Better than what we left
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Ease of use
Complaints
Reporting depth
Reliable day to day
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Support responsiveness
Complaints
Mobile experience
Straightforward and fast
The core workflow is well thought through. Some of the settings are buried.
Loved
Ease of use
Complaints
Occasional slow support
Fine, not flashy
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Onboarding
Complaints
Price at the top tier
Sensible defaults
The templates saved us more time than I expected. Small thing, big effect.
Loved
Ease of use
Complaints
Occasional slow support