Ines Lindqvist
VerifiedCategory Expert@ineslindqvist · contributing since Jul 9, 2025
788
Reputation
12
Reviews written
2
Problems reported
59
Helpful votes
Reviews (12)
Good fit for a small team
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Price
Complaints
Price at the top tier
Solid, with a couple of rough edges
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Ease of use
Complaints
Reporting depth
Does the job without drama
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Support responsiveness
Complaints
Occasional slow support
Straightforward and fast
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Integrations
Complaints
Occasional slow support
Support is the differentiator
Migration was smoother than the last two tools we tried. Data came across intact.
Loved
Ease of use
Complaints
Advanced settings are buried
Reliable day to day
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Ease of use
Complaints
Reporting depth
Reliable day to day
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Performance
Complaints
Reporting depth
Does the job without drama
Does what it says. The onboarding was better than I expected for the price.
Loved
Support responsiveness
Complaints
Mobile experience
Showing 8 of 12 reviews.
Problems reported (2)
Search returns stale results after a rename
Renaming an item leaves the old name in the search index for several hours, so colleagues cannot find it by its current name.
Rapid submit creates duplicate records
Double-clicking the save button creates two records because the control is not disabled while the request is in flight.