Karim Chen
Newcomer@karimchen · contributing since Jan 4, 2025
58
Reputation
11
Reviews written
2
Problems reported
58
Helpful votes
Reviews (11)
Reliable day to day
Migration was smoother than the last two tools we tried. Data came across intact.
Loved
Ease of use
Complaints
Price at the top tier
Solid, with a couple of rough edges
Easy to hand over to a junior marketer, which was the deciding factor for us.
Loved
Reporting
Complaints
Mobile experience
Better than what we left
Easy to hand over to a junior marketer, which was the deciding factor for us.
Loved
Support responsiveness
Complaints
Mobile experience
Held up as we grew
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Reporting
Complaints
Price at the top tier
Held up as we grew
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Support responsiveness
Complaints
Reporting depth
Better than what we left
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Ease of use
Complaints
Mobile experience
Replaced two tools with this
Pricing is honest and the free tier was enough to prove it before we paid.
Loved
Support responsiveness
Complaints
Limited integrations
Held up as we grew
Support answered within a few hours both times I needed them.
Loved
Performance
Complaints
Price at the top tier
Showing 8 of 11 reviews.
Problems reported (2)
Permissions do not apply to nested items
Restricting a parent container leaves items nested inside it readable by anyone with a direct link.
Rapid submit creates duplicate records
Double-clicking the save button creates two records because the control is not disabled while the request is in flight.