Alex Iyer
Category Expert@alexiyer · contributing since Sep 8, 2025
849
Reputation
11
Reviews written
0
Problems reported
43
Helpful votes
Reviews (11)
Support is the differentiator
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Reporting
Sensible defaults
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Onboarding
Complaints
Reporting depth
Does the job without drama
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Price
Complaints
Mobile experience
Straightforward and fast
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Support responsiveness
Complaints
Advanced settings are buried
Does the job without drama
The templates saved us more time than I expected. Small thing, big effect.
Loved
Reporting
Complaints
Documentation
Sensible defaults
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Reliability
Complaints
Occasional slow support
Held up as we grew
Does what it says. The onboarding was better than I expected for the price.
Loved
Performance
Complaints
Documentation
Showing 8 of 11 reviews.