Alex Vega
Trusted Reviewer@alexvega · contributing since Dec 19, 2025
607
Reputation
8
Reviews written
1
Problems reported
29
Helpful votes
Reviews (8)
Worth the switch
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Integrations
Complaints
Mobile experience
Worth the switch
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Performance
Complaints
Advanced settings are buried
Fine, not flashy
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Ease of use
Complaints
Documentation
Straightforward and fast
We had one billing mix-up which was corrected the same week without argument.
Loved
Ease of use
Complaints
Limited integrations
Good fit for a small team
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Performance
Complaints
Reporting depth
Better than what we left
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Onboarding
Complaints
Limited integrations
Replaced two tools with this
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Integrations
Complaints
Documentation
Solid, with a couple of rough edges
The API is clean and documented, which made our integration a one-day job.
Loved
Ease of use