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Lumen Analytics reviews

A five-star average across unrelated jobs tells you very little. Every review here names the job it applies to, and verified users carry more weight than anonymous ones.

54

Reviews in view

43

Verified

4.6

Average rating

81%

Platform verified rate

June ParkVerified user23d ago
for Marketing Analytics

Finance stopped arguing with marketing

Warehouse sync means the same numbers exist in dbt. Attribution is opinionated; you will spend a week agreeing on a model.

Loved

Warehouse sync, revenue view

Complaints

Opinionated attribution

27 found this helpful
Paulo IvanovUnverified1mo ago
for Marketing Analytics

Support is the differentiator

The templates saved us more time than I expected. Small thing, big effect.

Loved

Reporting

Complaints

Reporting depth

1 found this helpful
Piotr KimVerified user2mo ago
for Marketing Analytics

Support is the differentiator

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Loved

Performance

Complaints

Advanced settings are buried

4 found this helpful
Sofia OseiUnverified2mo ago
for Business Intelligence

Good fit for a small team

We use maybe sixty percent of it. That sixty percent works very well.

Loved

Support responsiveness

Complaints

Price at the top tier

4 found this helpful
Rhea FarahVerified user2mo ago
for Business Intelligence

Worth the switch

Not perfect, but every problem we have raised got an answer and most got fixed.

Loved

Integrations

Complaints

Occasional slow support

8 found this helpful
Tomas NowakVerified user3mo ago
for Marketing Analytics

Good fit for a small team

Good value at our size. I would want more depth if we doubled the team.

Loved

Reporting

Complaints

Mobile experience

5 found this helpful
Ines FerreiraUnverified3mo ago
for Marketing Analytics

Support is the differentiator

Six months in and it still does the job. Nothing surprising, which is the point.

Loved

Performance

Complaints

Price at the top tier

0 found this helpful
Piotr MoreauVerified user3mo ago
for Marketing Analytics

Fine, not flashy

It scaled with us from two seats to eleven without a repricing conversation.

Loved

Reliability

Complaints

Limited integrations

7 found this helpful
Oskar VegaVerified user4mo ago
for Business Intelligence

Does the job without drama

Good product held back slightly by thin documentation on the advanced features.

Loved

Performance

Complaints

Limited integrations

4 found this helpful
Amara KimVerified user4mo ago
for Marketing Analytics

Reliable day to day

Does what it says. The onboarding was better than I expected for the price.

Loved

Integrations

6 found this helpful
Amara BergVerified user4mo ago
for Business Intelligence

Does the job without drama

Easy to hand over to a junior marketer, which was the deciding factor for us.

Loved

Integrations

Complaints

Price at the top tier

6 found this helpful
Amara NovakVerified user4mo ago
for Marketing Analytics

Fine, not flashy

Would recommend for a small team. Larger orgs will want the higher tier.

Loved

Onboarding

Complaints

Advanced settings are buried

7 found this helpful
Karim BakkerVerified user4mo ago
for Marketing Analytics

Replaced two tools with this

Good value at our size. I would want more depth if we doubled the team.

Loved

Support responsiveness

Complaints

Price at the top tier

7 found this helpful
Theo SilveiraVerified user5mo ago
for Marketing Analytics

Worth the switch

Support answered within a few hours both times I needed them.

Loved

Integrations

Complaints

Advanced settings are buried

2 found this helpful
Jonas WeberUnverified6mo ago
for Marketing Analytics

Solid, with a couple of rough edges

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Loved

Ease of use

Complaints

Mobile experience

5 found this helpful
Anya WeberVerified user7mo ago
for Marketing Analytics

Reliable day to day

Easy to hand over to a junior marketer, which was the deciding factor for us.

Loved

Reporting

Complaints

Limited integrations

3 found this helpful
Clara DuarteVerified user7mo ago
for Marketing Analytics

Solid, with a couple of rough edges

We had one billing mix-up which was corrected the same week without argument.

Loved

Reliability

5 found this helpful
Bruno OkoyeUnverified7mo ago
for Marketing Analytics

Solid, with a couple of rough edges

The core workflow is well thought through. Some of the settings are buried.

Loved

Integrations

Complaints

Limited integrations

0 found this helpful
Amara NagyUnverified7mo ago
for Business Intelligence

Does the job without drama

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Loved

Performance

Complaints

Documentation

1 found this helpful
Leila BergUnverified7mo ago
for Marketing Analytics

Replaced two tools with this

Good product held back slightly by thin documentation on the advanced features.

Loved

Price

Complaints

Limited integrations

2 found this helpful
Yuki AndersenVerified user8mo ago
for Marketing Analytics

Solid, with a couple of rough edges

Support answered within a few hours both times I needed them.

Loved

Support responsiveness

Complaints

Reporting depth

6 found this helpful
Sanne FerreiraVerified user8mo ago
for Marketing Analytics

Held up as we grew

The core workflow is well thought through. Some of the settings are buried.

Loved

Reporting

Complaints

Limited integrations

8 found this helpful
Elena RossiUnverified8mo ago
for Marketing Analytics

Worth the switch

Good product held back slightly by thin documentation on the advanced features.

Loved

Integrations

Complaints

Price at the top tier

8 found this helpful
Anya CostaVerified user11mo ago
for Business Intelligence

Replaced two tools with this

Six months in and it still does the job. Nothing surprising, which is the point.

Loved

Reliability

Complaints

Price at the top tier

1 found this helpful

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