Ivy Chen
VerifiedCategory Expert@ivychen · contributing since Apr 4, 2025
865
Reputation
11
Reviews written
0
Problems reported
48
Helpful votes
Reviews (11)
Fine, not flashy
Migration was smoother than the last two tools we tried. Data came across intact.
Loved
Ease of use
Complaints
Documentation
Straightforward and fast
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Reporting
Complaints
Mobile experience
Fine, not flashy
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Onboarding
Complaints
Limited integrations
Support is the differentiator
The core workflow is well thought through. Some of the settings are buried.
Loved
Reporting
Complaints
Reporting depth
Better than what we left
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Support responsiveness
Complaints
Limited integrations
Straightforward and fast
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Support responsiveness
Complaints
Occasional slow support
Support is the differentiator
The templates saved us more time than I expected. Small thing, big effect.
Loved
Integrations
Complaints
Mobile experience
Showing 8 of 11 reviews.