Freya Hoffman
VerifiedNewcomer@freyahoffman · contributing since Jan 15, 2025
36
Reputation
11
Reviews written
0
Problems reported
50
Helpful votes
Reviews (11)
Good fit for a small team
The reporting finally gave our lead something to take into the monthly review.
Loved
Onboarding
Solid, with a couple of rough edges
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Reporting
Complaints
Occasional slow support
Replaced two tools with this
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Performance
Complaints
Reporting depth
Worth the switch
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Price
Complaints
Mobile experience
Sensible defaults
The core workflow is well thought through. Some of the settings are buried.
Loved
Reliability
Complaints
Limited integrations
Worth the switch
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Reporting
Complaints
Limited integrations
Solid, with a couple of rough edges
Support answered within a few hours both times I needed them.
Loved
Reliability
Complaints
Occasional slow support
Replaced two tools with this
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Integrations
Complaints
Documentation
Showing 8 of 11 reviews.