Chartwright
UnclaimedCharts that survive a stakeholder review.
BetterScore
Avg rating
4.6
27 reviews · 21 verified
Would recommend
85%
4★ and above
Resolution rate
100%
4 of 4 problems
Median first response
17h
100% of problems answered
Open problems
0
0 users affected
About
Chartwright ships opinionated, accessible chart defaults so a dashboard reads correctly without a design pass.
Use-case ranks
A product can rank very differently depending on the job it is being judged for.
Score breakdown
How the BetterScore of 85 in Data Visualization is composed.
Verified rating, recommendation rate, sentiment
Resolved rate, response speed, user confirmation
Verified users, depth, anomaly checks
Primary-use votes, workflow match
Helpful replies, Q&A, founder participation
Recent improvements, sentiment trend, release activity
Follows, saves, likes, qualified profile visits
Confidence: medium. Sponsored placements contribute zero points to this score.
Loved for, and complained about
Themes extracted from verified review pros and cons.
Loved for
- · Ease of use
- · Integrations
- · Reporting
- · Reliability
- · Performance
- · Price
- · Onboarding
- · Support responsiveness
Common complaints
- · Documentation
- · Limited integrations
- · Occasional slow support
- · Reporting depth
- · Advanced settings are buried
- · Mobile experience
Problems
The public issue record. Open problems are as informative as resolved ones — so is how fast the company answered.
Open
0
Resolved
4
User-confirmed
2
Median resolution
30d
Recurring items shift by an hour across DST
Items scheduled before a daylight-saving change fire an hour out afterwards, which breaks anything time-sensitive.
Keyboard focus is lost after closing a dialog
Focus returns to the top of the page rather than the triggering control, which makes keyboard-only navigation slow.
Sorting differs between the list and the export
The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.
Two-factor reset loops on some domains
The 2FA reset link returns to the login screen instead of completing, affecting users on domains with a strict mail policy.
Reviews
21 of 27 reviews come from verified users.
4.6
27 reviews
Fine, not flashy
Migration was smoother than the last two tools we tried. Data came across intact.
Loved
Ease of use
Complaints
Documentation
Worth the switch
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Integrations
Complaints
Limited integrations
Support is the differentiator
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Reporting
Replaced two tools with this
We had one billing mix-up which was corrected the same week without argument.
Loved
Reliability
Complaints
Limited integrations