Ondine Chen
VerifiedContributor@ondinechen · contributing since Nov 16, 2025
196
Reputation
8
Reviews written
0
Problems reported
40
Helpful votes
Reviews (8)
Worth the switch
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Integrations
Complaints
Limited integrations
Held up as we grew
Pricing is honest and the free tier was enough to prove it before we paid.
Loved
Performance
Complaints
Limited integrations
Good fit for a small team
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Reliability
Complaints
Price at the top tier
Straightforward and fast
Good product held back slightly by thin documentation on the advanced features.
Loved
Price
Complaints
Price at the top tier
Held up as we grew
Does what it says. The onboarding was better than I expected for the price.
Loved
Support responsiveness
Complaints
Documentation
Worth the switch
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Ease of use
Complaints
Mobile experience
Worth the switch
The API is clean and documented, which made our integration a one-day job.
Loved
Support responsiveness
Complaints
Limited integrations
Solid, with a couple of rough edges
Does what it says. The onboarding was better than I expected for the price.
Loved
Ease of use
Complaints
Advanced settings are buried