Nils Okoye
VerifiedNewcomer@nilsokoye · contributing since Dec 22, 2025
24
Reputation
11
Reviews written
2
Problems reported
44
Helpful votes
Reviews (11)
Good fit for a small team
Support answered within a few hours both times I needed them.
Loved
Performance
Reliable day to day
We had one billing mix-up which was corrected the same week without argument.
Loved
Performance
Complaints
Price at the top tier
Held up as we grew
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Price
Complaints
Occasional slow support
Sensible defaults
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Integrations
Complaints
Documentation
Good fit for a small team
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Performance
Complaints
Occasional slow support
Straightforward and fast
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Support responsiveness
Complaints
Reporting depth
Does the job without drama
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Price
Complaints
Reporting depth
Worth the switch
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Ease of use
Complaints
Documentation
Showing 8 of 11 reviews.
Problems reported (2)
Integration disconnects silently after token refresh
When the upstream token rotates the connection drops without notifying anyone, and sync stops until someone notices manually.
Audit log omits deletions
Created and updated events are recorded but deletions are not, which leaves a gap in the trail during a compliance review.