Anya Tanaka
VerifiedCategory Expert@anyatanaka · contributing since Aug 19, 2025
785
Reputation
8
Reviews written
2
Problems reported
27
Helpful votes
Reviews (8)
Fine, not flashy
We had one billing mix-up which was corrected the same week without argument.
Loved
Ease of use
Complaints
Advanced settings are buried
Better than what we left
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Price
Complaints
Mobile experience
Reliable day to day
Does what it says. The onboarding was better than I expected for the price.
Loved
Performance
Solid, with a couple of rough edges
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Ease of use
Support is the differentiator
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Support responsiveness
Complaints
Documentation
Solid, with a couple of rough edges
Pricing is honest and the free tier was enough to prove it before we paid.
Loved
Reliability
Complaints
Occasional slow support
Better than what we left
Good product held back slightly by thin documentation on the advanced features.
Loved
Ease of use
Complaints
Mobile experience
Better than what we left
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Reliability
Complaints
Occasional slow support
Problems reported (2)
Billing page shows the wrong currency
Accounts billed in EUR see totals rendered with a dollar sign, though the amount charged is correct.
CSV export times out on large accounts
Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.