Rafael Okoye
VerifiedTrusted Reviewer@rafaelokoye · contributing since Oct 20, 2025
646
Reputation
13
Reviews written
2
Problems reported
41
Helpful votes
Reviews (13)
Does the job without drama
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Support responsiveness
Complaints
Reporting depth
Reliable day to day
Good product held back slightly by thin documentation on the advanced features.
Loved
Ease of use
Complaints
Reporting depth
Straightforward and fast
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Onboarding
Complaints
Mobile experience
Better than what we left
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Ease of use
Complaints
Occasional slow support
Held up as we grew
The API is clean and documented, which made our integration a one-day job.
Loved
Ease of use
Complaints
Documentation
Sensible defaults
The templates saved us more time than I expected. Small thing, big effect.
Loved
Reliability
Complaints
Price at the top tier
Reliable day to day
Easy to hand over to a junior marketer, which was the deciding factor for us.
Loved
Ease of use
Complaints
Limited integrations
Sensible defaults
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Price
Complaints
Price at the top tier
Showing 8 of 13 reviews.
Problems reported (2)
Webhook retries deliver a duplicate payload
A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.
Permissions do not apply to nested items
Restricting a parent container leaves items nested inside it readable by anyone with a direct link.