Idris Ivanov
Trusted Reviewer@idrisivanov · contributing since Jun 2, 2026
503
Reputation
14
Reviews written
3
Problems reported
48
Helpful votes
Reviews (14)
Does the job without drama
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Onboarding
Complaints
Limited integrations
Replaced two tools with this
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Onboarding
Complaints
Occasional slow support
Straightforward and fast
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Support responsiveness
Complaints
Documentation
Does the job without drama
Good product held back slightly by thin documentation on the advanced features.
Loved
Ease of use
Complaints
Reporting depth
Replaced two tools with this
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Price
Complaints
Mobile experience
Straightforward and fast
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Integrations
Complaints
Occasional slow support
Sensible defaults
The API is clean and documented, which made our integration a one-day job.
Loved
Price
Complaints
Limited integrations
Reliable day to day
Does what it says. The onboarding was better than I expected for the price.
Loved
Onboarding
Showing 8 of 14 reviews.
Problems reported (3)
Sorting differs between the list and the export
The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.
Permissions do not apply to nested items
Restricting a parent container leaves items nested inside it readable by anyone with a direct link.
Bulk actions silently skip archived records
Selecting all and applying a bulk action reports success but quietly excludes archived records, with no indication in the result.