Rania Ivanov
Trusted Reviewer@raniaivanov · contributing since Feb 5, 2026
488
Reputation
10
Reviews written
2
Problems reported
48
Helpful votes
Reviews (10)
Support is the differentiator
Support answered within a few hours both times I needed them.
Loved
Integrations
Complaints
Mobile experience
Straightforward and fast
The core workflow is well thought through. Some of the settings are buried.
Loved
Reporting
Complaints
Advanced settings are buried
Does the job without drama
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Integrations
Complaints
Documentation
Good fit for a small team
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Reliability
Complaints
Price at the top tier
Better than what we left
Does what it says. The onboarding was better than I expected for the price.
Loved
Reporting
Complaints
Reporting depth
Better than what we left
Does what it says. The onboarding was better than I expected for the price.
Loved
Integrations
Complaints
Limited integrations
Reliable day to day
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Price
Complaints
Occasional slow support
Good fit for a small team
Good product held back slightly by thin documentation on the advanced features.
Loved
Reporting
Showing 8 of 10 reviews.
Problems reported (2)
Audit log omits deletions
Created and updated events are recorded but deletions are not, which leaves a gap in the trail during a compliance review.
Webhook retries deliver a duplicate payload
A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.