BetterSaaS

BetterReviews

Reviews, tied to the job they were written for

A five-star average across unrelated jobs tells you very little. Every review here names the job it applies to, and verified users carry more weight than anonymous ones.

93

Reviews in view

75

Verified

4.7

Average rating

81%

Platform verified rate

Kwame FerreiraVerified user1mo ago
Trackwellfor Project Management

Sensible defaults

Stable and predictable. I have stopped thinking about it, which is the compliment.

Loved

Onboarding

Complaints

Occasional slow support

3 found this helpful
Tomas IvanovUnverified1mo ago
Trackwellfor Project Management

Fine, not flashy

Good product held back slightly by thin documentation on the advanced features.

Loved

Support responsiveness

Complaints

Price at the top tier

7 found this helpful
Idris IvanovUnverified2mo ago
Gridworkfor Project Management

Replaced two tools with this

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Loved

Onboarding

Complaints

Occasional slow support

2 found this helpful
Mateo MoreauVerified user2mo ago
Gridworkfor Project Management

Sensible defaults

The templates saved us more time than I expected. Small thing, big effect.

Loved

Integrations

5 found this helpful
Yuki NagyVerified user2mo ago
Beaconfor Project Management

Better than what we left

Not perfect, but every problem we have raised got an answer and most got fixed.

Loved

Ease of use

Complaints

Limited integrations

6 found this helpful
Ines FerreiraVerified user2mo ago
Trackwellfor Project Management

Support is the differentiator

Does what it says. The onboarding was better than I expected for the price.

Loved

Support responsiveness

4 found this helpful
Kwame OseiVerified user3mo ago
Trackwellfor Project Management

Does the job without drama

It scaled with us from two seats to eleven without a repricing conversation.

Loved

Price

Complaints

Occasional slow support

2 found this helpful
Rania IvanovVerified user3mo ago
Gridworkfor Project Management

Straightforward and fast

The core workflow is well thought through. Some of the settings are buried.

Loved

Reporting

Complaints

Advanced settings are buried

5 found this helpful
Sofia MoreauVerified user3mo ago
Trackwellfor Project Management

Fine, not flashy

Pricing is honest and the free tier was enough to prove it before we paid.

Loved

Reliability

Complaints

Reporting depth

0 found this helpful
Piotr PetrovUnverified3mo ago
Trackwellfor Project Management

Fine, not flashy

Reliable. In four months we have had one short outage and it was communicated properly.

Loved

Price

Complaints

Reporting depth

6 found this helpful
Hana BergVerified user3mo ago
Beaconfor Project Management

Better than what we left

Reliable. In four months we have had one short outage and it was communicated properly.

Loved

Support responsiveness

1 found this helpful
Ines NagyVerified user3mo ago
Trackwellfor Project Management

Does the job without drama

Six months in and it still does the job. Nothing surprising, which is the point.

Loved

Reporting

Complaints

Price at the top tier

4 found this helpful
Theo DuarteVerified user3mo ago
Beaconfor Project Management

Worth the switch

Easy to hand over to a junior marketer, which was the deciding factor for us.

Loved

Reporting

Complaints

Occasional slow support

5 found this helpful
Kwame HaddadUnverified3mo ago
Gridworkfor Project Management

Reliable day to day

Support answered within a few hours both times I needed them.

Loved

Price

Complaints

Reporting depth

1 found this helpful
Rhea TanakaUnverified4mo ago
Gridworkfor Project Management

Does the job without drama

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Loved

Integrations

1 found this helpful
Anya ChenVerified user4mo ago
Beaconfor Project Management

Does the job without drama

Six months in and it still does the job. Nothing surprising, which is the point.

Loved

Ease of use

Complaints

Reporting depth

8 found this helpful
Tomas HaddadVerified user4mo ago
Gridworkfor Project Management

Held up as we grew

The reporting finally gave our lead something to take into the monthly review.

Loved

Reliability

7 found this helpful
Rhea TanakaUnverified4mo ago
Trackwellfor Project Management

Straightforward and fast

Good value at our size. I would want more depth if we doubled the team.

Loved

Integrations

Complaints

Reporting depth

8 found this helpful
Ines LarsenVerified user4mo ago
Trackwellfor Project Management

Solid, with a couple of rough edges

Not perfect, but every problem we have raised got an answer and most got fixed.

Loved

Support responsiveness

Complaints

Occasional slow support

1 found this helpful
Freya HoffmanUnverified4mo ago
Beaconfor Project Management

Worth the switch

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Loved

Price

Complaints

Mobile experience

2 found this helpful
Anya CostaVerified user5mo ago
Gridworkfor Project Management

Reliable day to day

Support answered within a few hours both times I needed them.

Loved

Integrations

Complaints

Advanced settings are buried

7 found this helpful
Mira MensahUnverified5mo ago
Trackwellfor Project Management

Does the job without drama

Reliable. In four months we have had one short outage and it was communicated properly.

Loved

Ease of use

Complaints

Price at the top tier

2 found this helpful
Sanne NowakVerified user5mo ago
Beaconfor Project Management

Worth the switch

Reliable. In four months we have had one short outage and it was communicated properly.

Loved

Reporting

Complaints

Advanced settings are buried

8 found this helpful
Dmitri NowakVerified user5mo ago
Trackwellfor Project Management

Reliable day to day

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Loved

Onboarding

Complaints

Price at the top tier

2 found this helpful

Showing 24 of 93 reviews. Narrow by job or product to see more.

How reviews are weighted

Volume raises confidence. It does not overpower quality.

Verified beats anonymous

Work-email and billing verification carry materially more weight than an unverified account.

Reputation compounds

Reviewers whose contributions are consistently marked helpful influence the score more.

Recency matters

Recent evidence weighs more, but history stays visible so you can see the trajectory.

Bursts get flagged

Sudden volume from one referrer, shared fingerprints or vendor IP ranges trigger review.

Most reviewed products

Sendhaven

Deliverability-obsessed marketing email.

85
Flowmint

Lifecycle journeys without the enterprise tax.

77
Plotpoint

Privacy-first product and marketing analytics.

68
Quilltide

Publish, grow and charge for your newsletter.

60
Lumen Analytics

Marketing numbers your CFO will accept.

54
Serptide

Rank tracking at agency scale.

49
Rankforge

SEO tooling that shows its working.

47
Tracepoint

Issue tracking at the speed of typing.

47
Ledgerly

Books that reconcile themselves.

47