Gridwork
UnclaimedPlan, schedule and see the whole portfolio.
BetterScore
Avg rating
4.5
33 reviews · 26 verified
Would recommend
97%
4★ and above
Resolution rate
50%
2 of 4 problems
Median first response
4h
75% of problems answered
Open problems
2
59 users affected
About
Gridwork gives delivery leads a portfolio view across every workstream, with resourcing and timeline conflicts surfaced before they bite.
Use-case ranks
A product can rank very differently depending on the job it is being judged for.
Score breakdown
How the BetterScore of 83.8 in Project Management is composed.
Verified rating, recommendation rate, sentiment
Resolved rate, response speed, user confirmation
Verified users, depth, anomaly checks
Primary-use votes, workflow match
Helpful replies, Q&A, founder participation
Recent improvements, sentiment trend, release activity
Follows, saves, likes, qualified profile visits
Confidence: medium. Sponsored placements contribute zero points to this score.
Loved for, and complained about
Themes extracted from verified review pros and cons.
Loved for
- · Onboarding
- · Integrations
- · Reporting
- · Price
- · Reliability
- · Performance
- · Ease of use
- · Support responsiveness
Common complaints
- · Occasional slow support
- · Advanced settings are buried
- · Reporting depth
- · Limited integrations
- · Documentation
- · Mobile experience
- · Price at the top tier
Problems
The public issue record. Open problems are as informative as resolved ones — so is how fast the company answered.
Open
2
Resolved
2
User-confirmed
1
Median resolution
12d
Audit log omits deletions
Created and updated events are recorded but deletions are not, which leaves a gap in the trail during a compliance review.
Deleted members still appear in reports
Removed users continue to show in historical reporting with no indication they no longer have access.
Filters reset when navigating back
Opening a record and pressing back clears every applied filter, so working through a filtered list means reapplying filters each time.
Sorting differs between the list and the export
The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.
Reviews
26 of 33 reviews come from verified users.
4.5
33 reviews
Replaced two tools with this
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Onboarding
Complaints
Occasional slow support
Sensible defaults
The templates saved us more time than I expected. Small thing, big effect.
Loved
Integrations
Straightforward and fast
The core workflow is well thought through. Some of the settings are buried.
Loved
Reporting
Complaints
Advanced settings are buried
Reliable day to day
Support answered within a few hours both times I needed them.
Loved
Price
Complaints
Reporting depth