Anya Costa
VerifiedCategory Expert@anyacosta · contributing since Dec 1, 2024
845
Reputation
12
Reviews written
2
Problems reported
52
Helpful votes
Reviews (12)
Replaced two tools with this
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Onboarding
Support is the differentiator
The templates saved us more time than I expected. Small thing, big effect.
Loved
Price
Complaints
Documentation
Reliable day to day
Support answered within a few hours both times I needed them.
Loved
Integrations
Complaints
Advanced settings are buried
Solid, with a couple of rough edges
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Reliability
Complaints
Documentation
Reliable day to day
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Ease of use
Complaints
Mobile experience
Support is the differentiator
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Reliability
Complaints
Reporting depth
Support is the differentiator
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Ease of use
Complaints
Documentation
Support is the differentiator
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Performance
Complaints
Reporting depth
Showing 8 of 12 reviews.
Problems reported (2)
Recurring items shift by an hour across DST
Items scheduled before a daylight-saving change fire an hour out afterwards, which breaks anything time-sensitive.
API responses omit rate-limit headers
There is no way to see remaining quota before being throttled, so clients can only back off after a 429.