Tomas Haddad
Category Expert@tomashaddad · contributing since Nov 25, 2025
719
Reputation
11
Reviews written
2
Problems reported
45
Helpful votes
Reviews (11)
Reliable day to day
We had one billing mix-up which was corrected the same week without argument.
Loved
Reliability
Complaints
Reporting depth
Held up as we grew
Easy to hand over to a junior marketer, which was the deciding factor for us.
Loved
Support responsiveness
Complaints
Reporting depth
Worth the switch
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Integrations
Complaints
Advanced settings are buried
Held up as we grew
Good value at our size. I would want more depth if we doubled the team.
Loved
Performance
Complaints
Documentation
Fine, not flashy
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Support responsiveness
Complaints
Price at the top tier
Held up as we grew
The reporting finally gave our lead something to take into the monthly review.
Loved
Reliability
Good fit for a small team
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Onboarding
Complaints
Occasional slow support
Support is the differentiator
The core workflow is well thought through. Some of the settings are buried.
Loved
Support responsiveness
Complaints
Mobile experience
Showing 8 of 11 reviews.
Problems reported (2)
Billing page shows the wrong currency
Accounts billed in EUR see totals rendered with a dollar sign, though the amount charged is correct.
Email notifications stop after an SSO change
Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.