Sofia Moreau
VerifiedNewcomer@sofiamoreau · contributing since Aug 31, 2025
6
Reputation
11
Reviews written
2
Problems reported
41
Helpful votes
Reviews (11)
Fine, not flashy
Pricing is honest and the free tier was enough to prove it before we paid.
Loved
Reliability
Complaints
Reporting depth
Good fit for a small team
The templates saved us more time than I expected. Small thing, big effect.
Loved
Support responsiveness
Complaints
Mobile experience
Sensible defaults
We had one billing mix-up which was corrected the same week without argument.
Loved
Integrations
Complaints
Limited integrations
Does the job without drama
Good product held back slightly by thin documentation on the advanced features.
Loved
Support responsiveness
Complaints
Limited integrations
Replaced two tools with this
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Reliability
Complaints
Documentation
Good fit for a small team
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Integrations
Complaints
Reporting depth
Straightforward and fast
Easy to hand over to a junior marketer, which was the deciding factor for us.
Loved
Ease of use
Complaints
Occasional slow support
Sensible defaults
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Integrations
Complaints
Advanced settings are buried
Showing 8 of 11 reviews.
Problems reported (2)
Bulk actions silently skip archived records
Selecting all and applying a bulk action reports success but quietly excludes archived records, with no indication in the result.
Recurring items shift by an hour across DST
Items scheduled before a daylight-saving change fire an hour out afterwards, which breaks anything time-sensitive.