Trackwell
UnclaimedProject tracking that survives contact with reality.
BetterScore
Avg rating
4.6
44 reviews · 36 verified
Would recommend
86%
4★ and above
Resolution rate
100%
4 of 4 problems
Median first response
4h
100% of problems answered
Open problems
0
0 users affected
About
Trackwell models dependencies and capacity together, so a slipped task reprojects the plan instead of quietly invalidating it.
Use-case ranks
A product can rank very differently depending on the job it is being judged for.
Score breakdown
How the BetterScore of 87.7 in Project Management is composed.
Verified rating, recommendation rate, sentiment
Resolved rate, response speed, user confirmation
Verified users, depth, anomaly checks
Primary-use votes, workflow match
Helpful replies, Q&A, founder participation
Recent improvements, sentiment trend, release activity
Follows, saves, likes, qualified profile visits
Confidence: high. Sponsored placements contribute zero points to this score.
Loved for, and complained about
Themes extracted from verified review pros and cons.
Loved for
- · Onboarding
- · Support responsiveness
- · Price
- · Ease of use
- · Reliability
- · Reporting
- · Performance
- · Integrations
Common complaints
- · Occasional slow support
- · Price at the top tier
- · Reporting depth
- · Mobile experience
- · Limited integrations
- · Documentation
- · Advanced settings are buried
Problems
The public issue record. Open problems are as informative as resolved ones — so is how fast the company answered.
Open
0
Resolved
4
User-confirmed
1
Median resolution
12d
Sorting differs between the list and the export
The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.
Two-factor reset loops on some domains
The 2FA reset link returns to the login screen instead of completing, affecting users on domains with a strict mail policy.
Integration disconnects silently after token refresh
When the upstream token rotates the connection drops without notifying anyone, and sync stops until someone notices manually.
Keyboard focus is lost after closing a dialog
Focus returns to the top of the page rather than the triggering control, which makes keyboard-only navigation slow.
Reviews
36 of 44 reviews come from verified users.
4.6
44 reviews
Sensible defaults
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Onboarding
Complaints
Occasional slow support
Fine, not flashy
Good product held back slightly by thin documentation on the advanced features.
Loved
Support responsiveness
Complaints
Price at the top tier
Support is the differentiator
Does what it says. The onboarding was better than I expected for the price.
Loved
Support responsiveness
Does the job without drama
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Price
Complaints
Occasional slow support