Kwame Ferreira
VerifiedCategory Expert@kwameferreira · contributing since Oct 6, 2024
890
Reputation
7
Reviews written
3
Problems reported
25
Helpful votes
Reviews (7)
Sensible defaults
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Onboarding
Complaints
Occasional slow support
Worth the switch
Migration was smoother than the last two tools we tried. Data came across intact.
Loved
Performance
Support is the differentiator
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Reporting
Complaints
Mobile experience
Sensible defaults
Migration was smoother than the last two tools we tried. Data came across intact.
Loved
Integrations
Complaints
Price at the top tier
Straightforward and fast
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Onboarding
Complaints
Occasional slow support
Support is the differentiator
The core workflow is well thought through. Some of the settings are buried.
Loved
Reporting
Complaints
Limited integrations
Solid, with a couple of rough edges
The core workflow is well thought through. Some of the settings are buried.
Loved
Integrations
Complaints
Price at the top tier
Problems reported (3)
Filters reset when navigating back
Opening a record and pressing back clears every applied filter, so working through a filtered list means reapplying filters each time.
API responses omit rate-limit headers
There is no way to see remaining quota before being throttled, so clients can only back off after a 429.
Deleted members still appear in reports
Removed users continue to show in historical reporting with no indication they no longer have access.