Rhea Tanaka
VerifiedCategory Expert@rheatanaka · contributing since Nov 2, 2024
716
Reputation
12
Reviews written
1
Problems reported
46
Helpful votes
Reviews (12)
Does the job without drama
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Integrations
Straightforward and fast
Good value at our size. I would want more depth if we doubled the team.
Loved
Integrations
Complaints
Reporting depth
Solid, with a couple of rough edges
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Performance
Complaints
Documentation
Worth the switch
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Support responsiveness
Complaints
Documentation
Reliable day to day
The API is clean and documented, which made our integration a one-day job.
Loved
Reliability
Complaints
Reporting depth
Sensible defaults
The templates saved us more time than I expected. Small thing, big effect.
Loved
Reporting
Complaints
Reporting depth
Solid, with a couple of rough edges
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Performance
Solid, with a couple of rough edges
Does what it says. The onboarding was better than I expected for the price.
Loved
Onboarding
Complaints
Documentation
Showing 8 of 12 reviews.