Ines Ferreira
Trusted Reviewer@inesferreira · contributing since Dec 1, 2025
555
Reputation
14
Reviews written
1
Problems reported
42
Helpful votes
Reviews (14)
Support is the differentiator
Does what it says. The onboarding was better than I expected for the price.
Loved
Support responsiveness
Support is the differentiator
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Performance
Complaints
Price at the top tier
Does the job without drama
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Integrations
Complaints
Documentation
Better than what we left
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Reliability
Complaints
Reporting depth
Replaced two tools with this
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Price
Reliable day to day
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Price
Complaints
Documentation
Sensible defaults
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Integrations
Complaints
Price at the top tier
Support is the differentiator
Does what it says. The onboarding was better than I expected for the price.
Loved
Integrations
Complaints
Occasional slow support
Showing 8 of 14 reviews.