Ines Larsen
VerifiedTrusted Reviewer@ineslarsen · contributing since Mar 1, 2025
666
Reputation
10
Reviews written
0
Problems reported
20
Helpful votes
Reviews (10)
Good fit for a small team
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Onboarding
Complaints
Mobile experience
Replaced two tools with this
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Price
Complaints
Mobile experience
Solid, with a couple of rough edges
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Support responsiveness
Complaints
Occasional slow support
Sensible defaults
The core workflow is well thought through. Some of the settings are buried.
Loved
Reliability
Complaints
Documentation
Held up as we grew
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Performance
Complaints
Documentation
Solid, with a couple of rough edges
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Price
Complaints
Occasional slow support
Does the job without drama
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Integrations
Complaints
Advanced settings are buried
Solid, with a couple of rough edges
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Onboarding
Showing 8 of 10 reviews.