Kwame Haddad
VerifiedCategory Expert@kwamehaddad · contributing since Apr 6, 2025
707
Reputation
11
Reviews written
2
Problems reported
35
Helpful votes
Reviews (11)
Solid, with a couple of rough edges
The templates saved us more time than I expected. Small thing, big effect.
Loved
Reliability
Complaints
Documentation
Reliable day to day
Support answered within a few hours both times I needed them.
Loved
Price
Complaints
Reporting depth
Solid, with a couple of rough edges
Good value at our size. I would want more depth if we doubled the team.
Loved
Integrations
Complaints
Limited integrations
Held up as we grew
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Reliability
Complaints
Occasional slow support
Reliable day to day
Does what it says. The onboarding was better than I expected for the price.
Loved
Reporting
Complaints
Documentation
Does the job without drama
The reporting finally gave our lead something to take into the monthly review.
Loved
Price
Straightforward and fast
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Onboarding
Complaints
Documentation
Better than what we left
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Ease of use
Complaints
Limited integrations
Showing 8 of 11 reviews.
Problems reported (2)
Mobile layout breaks on long titles
Titles over roughly 60 characters overflow their container on small screens and push the action buttons off-screen.
Integration disconnects silently after token refresh
When the upstream token rotates the connection drops without notifying anyone, and sync stops until someone notices manually.