BetterReviews
Reviews, tied to the job they were written for
A five-star average across unrelated jobs tells you very little. Every review here names the job it applies to, and verified users carry more weight than anonymous ones.
92
Reviews in view
74
Verified
4.8
Average rating
81%
Platform verified rate
Good fit for a small team
The API is clean and documented, which made our integration a one-day job.
Loved
Integrations
Complaints
Mobile experience
Better than what we left
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Reporting
Complaints
Limited integrations
Does the job without drama
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Ease of use
Complaints
Reporting depth
Sensible defaults
The core workflow is well thought through. Some of the settings are buried.
Loved
Performance
Complaints
Price at the top tier
Solid, with a couple of rough edges
Does what it says. The onboarding was better than I expected for the price.
Loved
Reporting
Does the job without drama
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Performance
Complaints
Price at the top tier
Worth the switch
The core workflow is well thought through. Some of the settings are buried.
Loved
Integrations
Complaints
Price at the top tier
Held up as we grew
The reporting finally gave our lead something to take into the monthly review.
Loved
Integrations
Complaints
Occasional slow support
Solid, with a couple of rough edges
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Ease of use
Complaints
Reporting depth
Does the job without drama
Good value at our size. I would want more depth if we doubled the team.
Loved
Reliability
Complaints
Mobile experience
Support is the differentiator
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Performance
Complaints
Reporting depth
Held up as we grew
We had one billing mix-up which was corrected the same week without argument.
Loved
Ease of use
Complaints
Mobile experience
Does the job without drama
Easy to hand over to a junior marketer, which was the deciding factor for us.
Loved
Ease of use
Reliable day to day
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Price
Complaints
Advanced settings are buried
Straightforward and fast
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Reporting
Complaints
Advanced settings are buried
Fine, not flashy
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Price
Good fit for a small team
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Performance
Complaints
Advanced settings are buried
Better than what we left
Good value at our size. I would want more depth if we doubled the team.
Loved
Integrations
Complaints
Occasional slow support
Straightforward and fast
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Support responsiveness
Worth the switch
The templates saved us more time than I expected. Small thing, big effect.
Loved
Onboarding
Complaints
Documentation
Straightforward and fast
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Price
Complaints
Mobile experience
Sensible defaults
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Performance
Complaints
Reporting depth
Support is the differentiator
Support answered within a few hours both times I needed them.
Loved
Reporting
Complaints
Occasional slow support
Good fit for a small team
We had one billing mix-up which was corrected the same week without argument.
Loved
Ease of use
Complaints
Mobile experience
Showing 24 of 92 reviews. Narrow by job or product to see more.
How reviews are weighted
Volume raises confidence. It does not overpower quality.
Verified beats anonymous
Work-email and billing verification carry materially more weight than an unverified account.
Reputation compounds
Reviewers whose contributions are consistently marked helpful influence the score more.
Recency matters
Recent evidence weighs more, but history stays visible so you can see the trajectory.
Bursts get flagged
Sudden volume from one referrer, shared fingerprints or vendor IP ranges trigger review.
Most reviewed products
Deliverability-obsessed marketing email.
Lifecycle journeys without the enterprise tax.
Privacy-first product and marketing analytics.
Publish, grow and charge for your newsletter.
Marketing numbers your CFO will accept.
Rank tracking at agency scale.
SEO tooling that shows its working.
Issue tracking at the speed of typing.
Books that reconcile themselves.